ACUVUE Online

How to Contact Us

If you have any questions, comments, or concerns about our Privacy Policy, the ACUVUE® Brand or the information practices of this site, please contact us either via telephone, mail, or email.

Call Us or Write Us

For compliments, general questions, or product concerns, please contact Customer Relations at…

Johnson & Johnson Vision Care, Inc.
Customer Relations
D-QA
7500 Centurion Parkway
Jacksonville, FL 32256

(800) 843-2020 (US and Canada Only)
Monday - Friday: 10:00am - 5:30pm EST

Email Us: [email protected]

Billing Questions:
1-800-876-6610
[email protected]

Consumer Questions:
Money Back Guarantee: 1-888-565-8474
Rewards Program: 1-888-998-6290

For online ordering questions or technical questions, please contact Customer Service at…

Johnson & Johnson Vision Care, Inc.
Customer Service
E-C/S
7500 Centurion Parkway
Jacksonville, FL 32256

(800) 876-4596
Monday - Friday: 8:00am - 7:30pm EST

Email Us: [email protected]

Fitting Assistance:
1-877-334-EYES (3937)

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